Privacy Policy
Last Updated: February 13, 2026
Introduction
This Privacy Policy explains how Frosstfit collects, uses, stores, shares, and protects personal information when customers visit, browse, or make a purchase from our website. This document is intended to provide clear and transparent information about data handling practices so that individuals understand what information is collected, why it is collected, and how it is managed.
By accessing or using the Frosstfit website, you acknowledge that you have read and understood the practices described in this Privacy Policy. If you do not agree with this policy, you should discontinue use of the website.
Information We Collect
Frosstfit collects information that is necessary to process orders, provide customer support, maintain website functionality, and comply with legal obligations. Information may be collected directly from customers or automatically through website technologies.
When a customer places an order, creates an account, or contacts support, we may collect personal information such as full name, billing address, shipping address, email address, phone number, and payment-related details. Payment information is processed securely through third-party payment providers and is not stored in full on our servers.
When customers browse the website, certain technical information may be collected automatically. This may include IP address, browser type, device type, operating system, referring URLs, pages viewed, and timestamps of visits. This information helps us understand how the website is used and supports website security and functionality.
We may also collect communication information when customers contact us by email or through website forms. This may include the content of the message and related contact details necessary to respond.
How We Use Information
Personal information is used for legitimate business purposes that are directly related to operating our online store.
Information is used to process and fulfill orders, confirm transactions, arrange shipping, and provide order updates. It is also used to respond to customer inquiries, manage returns or refund requests, and provide general customer service.
Technical and usage data may be used to improve website performance, detect fraud, prevent unauthorized access, and ensure platform security.
In certain circumstances, information may be used to comply with legal obligations, enforce our terms and policies, or respond to lawful requests from public authorities.
We do not sell, rent, or trade customer personal information to third parties for their independent marketing purposes.
Legal Basis for Processing
Where applicable under data protection laws, personal data is processed based on one or more of the following legal grounds:
Processing is necessary for the performance of a contract when customers place orders. Processing may also be required to comply with legal obligations, such as tax and accounting requirements. In some cases, processing is based on legitimate business interests, including fraud prevention, website security, and operational improvement.
Where consent is required for specific data processing activities, it will be obtained in accordance with applicable laws.
Cookies and Tracking Technologies
The Frosstfit website uses cookies and similar technologies to maintain website functionality and enhance user experience. Cookies are small data files stored on a user’s device that help recognize returning visitors, maintain shopping cart sessions, and analyze website traffic.
Some cookies are essential for the website to function properly. Without these cookies, certain features such as checkout or account login may not operate correctly.
Analytics cookies may collect aggregated data about how visitors interact with the website. This information does not directly identify individuals and is used to improve website structure and performance.
Users may control cookie preferences through their browser settings. Disabling certain cookies may affect website functionality.
Sharing of Information
Personal information may be shared only when necessary to operate the business and fulfill services.
We may share information with payment processors to securely complete transactions. Shipping carriers may receive necessary delivery details to fulfill orders. Website hosting providers and technical service providers may process limited information to maintain system functionality and security.
All third-party service providers are expected to handle personal information in accordance with applicable data protection standards and only for the purposes specified by Frosstfit.
Information may also be disclosed if required by law, regulation, court order, or governmental request.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements.
Order and transaction records may be retained for a period required by tax and financial regulations. Communication records may be stored to maintain accurate customer service history.
When personal information is no longer required, it is securely deleted or anonymized.
Data Security
Frosstfit implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Secure encryption technologies are used during data transmission where appropriate. Access to personal information is restricted to authorized personnel who require it to perform their job responsibilities.
While we take appropriate security measures, no method of electronic transmission or storage is completely secure. Therefore, absolute security cannot be guaranteed.
International Data Transfers
As an online business, information may be processed in jurisdictions outside of a customer’s country of residence. Where such transfers occur, reasonable measures are taken to ensure that data protection standards are maintained in accordance with applicable laws.
Your Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the ability to request access to your data, request correction of inaccurate information, request deletion of data where legally permissible, or object to certain processing activities.
Requests regarding personal data can be submitted by contacting our support email. Identity verification may be required before fulfilling such requests to protect customer privacy.
Children’s Privacy
The Frosstfit website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal data has been collected from an individual under 18 without appropriate consent, reasonable steps will be taken to delete such information.
Third-Party Links
Our website may contain links to external websites operated by third parties. Frosstfit is not responsible for the privacy practices or content of those external sites. Customers are encouraged to review the privacy policies of third-party websites before providing personal information.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, operational practices, or website functionality. When updates are made, the “Last Updated” date at the top of this policy will be revised. Continued use of the website after changes indicates acceptance of the updated policy.
Business Details
Business Name: Frosstfit
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@frosstfit.shop
Business Address: 89-22 134th St, Jamaica, NY 11418, United States