Payment Policy
Last Updated: February 20, 2026
Purpose of This Payment Policy
This Payment Policy explains how payments are processed on the Frosstfit website, the payment methods we accept, and how payment-related issues are handled. This policy is intended to provide clear, accurate, and transparent information regarding financial transactions made through our online store.
By placing an order on the Frosstfit website, customers agree to the terms outlined in this Payment Policy. This policy should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
Accepted Payment Methods
Frosstfit accepts secure online payments processed exclusively through PayPal. Customers may use PayPal-supported payment options, including major credit cards and debit cards, as displayed during checkout.
We do not accept cash payments, checks, money orders, direct bank transfers, or payments made outside of the official checkout system.
All payments must be completed in full before an order can be processed or shipped.
Payment Processing and Authorization
When a customer submits payment information at checkout, the transaction is securely transmitted to PayPal for authorization. Frosstfit does not store or directly process full credit or debit card details on its servers.
Payment authorization is handled by PayPal and the customer’s issuing bank or financial institution. If authorization is declined, the order will not be completed.
In certain cases, additional verification may be required to confirm the legitimacy of a transaction. If verification cannot be completed, the order may be canceled and any captured payment will be refunded in accordance with our Return & Refund Policy.
Currency and Pricing
All prices are displayed in the currency shown at checkout. Customers are responsible for reviewing pricing and currency details before completing payment.
If a customer’s bank account operates in a different currency, exchange rates or international transaction fees may apply. Frosstfit is not responsible for fees imposed by banks or payment providers.
Prices may change without prior notice; however, confirmed orders will not be affected by future price changes.
Taxes and Additional Charges
Applicable sales taxes are calculated at checkout based on the shipping destination and relevant regulations.
For international orders, customs duties, import taxes, or other fees may apply depending on the destination country. These charges are determined by local authorities and are the responsibility of the customer.
Fraud Prevention and Security
To protect customers and prevent fraudulent activity, Frosstfit may review transactions flagged as high risk. Orders may be delayed or canceled pending verification.
If fraudulent activity is suspected, Frosstfit reserves the right to cancel the order and issue a refund.
Failed or Duplicate Transactions
If a payment attempt is interrupted, customers should confirm whether the payment was successfully processed before retrying. Pending or duplicate charges typically reverse automatically within a few business days, depending on the financial institution.
Customers who believe they were charged incorrectly should contact support for assistance.
Order Confirmation and Receipts
After successful payment, customers will receive an order confirmation email. This email serves as proof that the transaction has been recorded.
Customers are responsible for providing a valid email address at checkout.
Refund Processing
Approved refunds are issued to the original payment method used at checkout. Refund processing times depend on PayPal and the customer’s financial institution.
Billing Information Accuracy
Customers must provide accurate billing information. Incorrect or incomplete details may result in payment rejection or order cancellation.
Policy Update
Frosstfit reserves the right to update this Payment Policy at any time. Any changes will be reflected by updating the “Last Updated” date at the top of this page. Continued use of the website constitutes acceptance of the revised policy.
Business Details
Business Name: Frosstfit
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@frosstfit.shop
Business Address: 89-22 134th St, Jamaica, NY 11418, United States